Policy, Shipping & Returns
Pink Luminous Breast is not a diagnostic device. It is not intended to substitute regular breast screening or visits with your physician. Pink Luminous Breast is intended to be a breast health familiarity assistance tool. Pink Luminous Breast is powered by a Lithium Ion Battery, the same battery found in all cellphones and many household appliances.
At SilkproUSA we appreciate the trust you place in our company and it is our commitment to deserve such a trust. Because your privacy is very important to us it is also our commitment to protecting the security of your personal information. Rest assured that we will not rent or sell your personal information to anyone. Because SilkproUSA works with retailers and dealers to provide you with products and services and to give you the best ownership experience possible, personal information received by any visitor with the intent to receive product information and services will be only shared with any SilkproUSA affiliated representative with the only purpose to have such representatives being able to respond to your request.
Our Commitment to Privacy
What information does SilkproUSA collect?
As part of providing you with our products and services, we collect from you only voluntary ‘personal information’ about you, such as your name, address, email and phone number.
How does SilkproUSA use my information?
Our primary goal in collecting your voluntary personal information from you is to facilitate efficient transactions and provide you with information regarding our relevant products and services. SilkproUSA will not do anything to jeopardize your trust, including renting or selling your personal information.
What information does SilkproUSA share?
With the only intent to provide you with SilkproUSA product information, we share your personal information with non-affiliated companies (Dealers, Retailers, Distributors) that market our products and services, who are distinct entities and have their own privacy policies.
As business conditions change, SilkproUSA reserves the right to update this policy to reflect changes in our business practices at any time and we will post any revision to our policy on our web site including the date of the last update to be posted at the top of this page.
Thank you for your continued interest in SilkproUSA.
Shipping and Returns
Since Pink Luminous Breast is intended for use in intimate areas, we do not accept return once the device has been used. The devise must be in working condition and must be in its original packaging with its protective lining in tact to be eligible for refund. Please note our company charges a 15% restocking fee on all returns. You will be responsible for paying your own shipping costs for returning your item.
In the event your device is not in working condition, you must notify SilkProUSA within the first 30 calendar days and a replacement device will be shipped to you free of charge. Note, SilkProUSA will need to receive the defective device prior to shipping you a replacement. Once an exchange request has been placed we will provide you with a pre-paid shipping label.
Your product will be sent within 48 hours of placing your order, unless you are notified that the item is currently in back order.
If you have any questions on how to return your item or you feel you need to speak to a SilkPro representative, you may do so by contacting our service department at: